SMS Policy
SMS Terms of Use
TEXT MESSAGING TERMS OF USE for Compass Limb & Brace, LLC (CL&B)
By "Opting In" to or using a “Text Message Service” (as defined below) from CL&B, you accept these Terms & Conditions.
SMS Privacy Policy
Compass Limb and Brace LLC maintains strict privacy policies, ensuring that personal information of our users and members is not sold, rented, released, or traded to others without prior consent or a legal obligation.
Introduction
At Compass Limb & Brace, LLC, we value your privacy and are committed to ensuring the confidentiality and security of your SMS (Text Messaging) communications. This SMS Privacy Policy outlines how we collect, use, and protect your SMS data in compliance with industry standards and regulations.
Collection and Use of SMS Data
When you communicate with us via SMS, we may collect limited information, such as:
- Your phone number
- The content of your messages
We collect this data to facilitate communication, provide support, deliver updates, or share relevant information about our services. We will not use your SMS data for any other purposes without your explicit written consent. Additionally, we do not sell, rent, or share your SMS data with third parties unless required by law.
Opt-In Process
To ensure you have control over your communication preferences, we operate on an opt-in basis for SMS notifications:
- You will receive an initial opt-in message from our number.
- Follow the instructions provided to confirm your subscription by replying with "YES."
- Once confirmed, you will receive a follow-up message acknowledging your successful enrollment in our SMS communication system.
- By providing your phone number, you agree to receive text messages from this organization. Message and data rates may apply. Message frequency varies.
Opt-Out Process
If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us. Reply “START” to this message feed to opt back in to receive messages from us.
Protection of SMS Data
We take the security of your SMS data seriously. Our systems implement industry-standard measures to protect against unauthorized access, alteration, or disclosure. These measures include encryption, secure access protocols, and regular system audits to ensure compliance with privacy standards.
SMS Message Frequency & Fees
The frequency of SMS messages may vary based on the type of communication you are receiving. Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Disclosure of SMS Data
Your SMS data is never disclosed to third parties except under the following circumstances:
- To comply with legal obligations, such as court orders or subpoenas.
- To protect our rights, property, or the safety of our employees, customers, or others.
We remain transparent in such cases and will notify you where legally permissible.
Your Rights
As a valued customer, you have the following rights regarding your SMS data:
- Access: Request a copy of the SMS data we hold about you.
- Correction: Update or correct any inaccuracies in your SMS data.
- Deletion: Request the deletion of your SMS data, except where retention is required by law.
To exercise these rights, please contact us at happy@compasslimbandbrace.com.
Changes to This Policy
We may update this SMS Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically for updates.
Contact Us
If you have questions or concerns about this SMS Privacy Policy or your data, please contact us at:
Email: happy@compasslimbandbrace.com
Phone: 801-392-0075
